Park Hall Country House Terms and Conditions

·          Contract - A booking contract is entered into between Park Hall Country House and the Client upon receiving guaranteed payment information from the Client in the form of debit or credit card details guaranteeing payment for the booking or upon receipt of a deposit payment. A booking contract is binding when Park Hall Country House receives and accepts the guaranteed credit or debit card payment details or deposit payment. A confirmation letter will be sent to the Client by postal system or email and will be subject to availability and receipt of the required payment details. The booking contract will be subject to all the terms and conditions below. All booking contracts are non transferable.

·          Deposits - A guaranteed deposit of £50 per person for bookings between one and three nights is payable if the booking is made more than three calendar months prior to the arrival date. A deposit of one third of the total amount payable is due at the time of making all bookings exceeding three nights. For bookings made less than three calendar months prior to arrival both the deposit and the balance of the full amount is payable upon booking. All booking deposits are non-refundable; this includes all guaranteed payments made at the time of the booking by telephone or by email using a credit or debit card. The balance of the full amount of the agreed rental for the accommodation in Park Hall Country House is due on or before three calendar months prior to arrival. Payments by Credit Card will incur an additional 3.5% charge. Debit (Switch/Maestro) Card payments are commission free. Park Hall Country House shall construe non-payment of the balance of the rental by the due date, as a cancellation of the booking. It is not compulsory but Clients may wish to consider taking out personal holiday insurance, including booking cancellation cover and should discuss this with their insurance agent.

·          Cancellations - You are recommended to take out travel and holiday cancellation insurance in case of any unforeseen changes to your planned arrangements. Any cancellation of a booking contract must be made in writing to Park Hall Country House and sent to the address as shown on the confirmation letter. On receipt of notice of a cancellation, Park Hall Country House will attempt to re-let the accommodation in Park Hall Country House for the period of the booking. If the accommodation is re-let for part or full term of the booking period, Park Hall Country House will refund the Client the amount received for the re-letting, up to the value of the amount the Client paid, less the full rental amount of any period not re-let and less the initial deposit paid. All booking deposits are non-refundable; this includes all guaranteed payments made at the time of the booking by telephone or email using a credit or debit card. In the event of a cancellation of a spa relaxation treatment or romantic extras please allow 7 days notice prior to your arrival date to avoid a 50% charge of the total treatment price; cancellation within 48 hours and ‘No Shows’ will incur a 100% charge. All no shows or on the day cancellations will be charged the full amount of the accommodation including the price of any relaxation treatments or romantic extras that may have been booked in advance.

·          Damage & Breakages - The Client is legally bound to reimburse Park Hall Country House for repair, replacement or any additional cleaning charges on demand. It is therefore the Client's responsibility to ensure the accommodation, its furniture, pictures, effects, fixtures and fixings are returned upon departure in the same state of repair and in the same clean and tidy condition as found upon arrival. Smoking is strictly not permitted in Park Hall Country House. Any Client found to have been smoking in any part of Park Hall Country House would be required to depart. The Client’s property including vehicles, their accessories and contents are left at the Client’s risk.

·          Liability - Park Hall Country House, Park Farm, their owners, servants, employees or agents will not be responsible for any third party liability in respect of breach of contract, negligence, and misrepresentation or otherwise.

·          Visitors - Park Hall Country House and the facilities at Park Hall Country House and Park Farm are for the use of the Clients as detailed individually and clearly shown by full name on the signed Booking Form and are only available for the date ranges as shown on the Booking Form. The number of Clients must not exceed the agreed number as shown on the booking form. Park Hall Country House reserves the right to refuse entry to all Clients if this condition is not observed. Additional day visitors may be allowed to visit Park Hall Country House and to use the facilities at Park Hall Country House and Park Farm but only with prior arrangement and with the consent of Park Hall Country House. A Day Visitor information sheet is available upon request.

·          Arrival & Departure Time - The arrival time for all Clients is between 4pm and 5pm on the day of arrival. Earlier or later arrival times may be arranged with the prior agreement of Park Hall Country House. On the day of departure Park Hall Country House require all Clients to have vacated their accommodation before 12 noon.

·          Pets/Dogs – No pets are allowed in stay Park Hall Country House with the exception of guide dogs for the blind or hearing dogs. Guests with dogs are welcome and may choose to stay in The Carriage House or The Old Stables Cottage in the grounds of Park Hall Country House. 

·          Right of Entry – Park Hall Country House will be allowed the right of entry to the accommodation at all reasonable times to inspect and undertake any necessary repairs or maintenance.

·          Safety – Clients must accept responsibility for their own, their guests and their children’s safety at all times whilst staying at Park Hall Country House and around the grounds of Park Hall, Park Farm, Park Farm Fishing Lakes and Parkford Shooting Centre. Please remember that Park Farm is a busy working farm. No unauthorised entry to the shooting ranges is allowed.  Children should not be allowed to roam unsupervised around the farm and grounds or be left unattended at any time.